Privacy & Policy
1. Introduction
Welcome to ezimethsolution.co.nz We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.
2. Information We Collect
We may collect the following
types of information:
- Full name
- Phone number
- Email address
- Property address and details
- Service requirements or contamination information
- Any information you submit through contact forms
3. How We Use Your Information
- Your information is used for:
- Providing meth decontamination and cleaning services
- Responding to inquiries and booking requests
- Preparing quotes and service reports
- Communicating updates regarding your service
- Improving our website and customer experience
4. Sharing of Information
We do not sell or rent your personal information.
We may share your information only when necessary with:
- Trusted service partners or technicians
- Legal authorities if required by law
- Third-party tools (such as email or hosting services) for service delivery
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Confidentiality
Due to the sensitive nature of meth contamination cases, we maintain strict confidentiality of all client information and property details.
7. Cookies
Our website may use cookies to improve user experience and analyze website traffic.
You can disable cookies through your browser settings if you prefer.
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact Information
Email: info@ezimethsolution.co.nz
Phone: +64 22 501 3630
Address: Palmerston North
Terms & Condition
1. Introduction
Welcome to ezimethsolution.co.nz. These Terms and Conditions govern your use of our website and services. By accessing this website or booking our services, you agree to be bound by these terms.
2. Services Provided
We provide professional property decontamination services, including methamphetamine residue cleaning, sanitization, and related remediation services.
All services are subject to:
- Site inspection (where required)
- Agreement on scope of work
- Availability of staff and equipment
3. Quotes and Pricing
- All quotes are based on the information provided by the client.
- Final pricing may change after on-site inspection.
- Additional charges may apply if contamination is more severe than initially indicated.
4. Bookings and Payments
- Bookings must be confirmed in advance.
- A deposit may be required before commencing work.
- Full payment is due upon completion unless otherwise agreed in writing.
- Late payments may result in additional charges.
Client Responsibilities
The client agrees to:
- Provide accurate and complete information about the property
- Ensure safe and timely access to the premises
- Remove personal belongings, valuables, and sensitive items before service
- Inform us of any hazards or structural issues
6. Health and Safety
Due to the hazardous nature of meth contamination:
- Clients and occupants must not enter restricted areas during treatment
- Our team reserves the right to suspend work if unsafe conditions are present
- All services are carried out following safety protocols and industry practices
7. Results and Limitations
While we use industry-approved methods and best practices:
- Results depend on contamination severity, materials, and environmental factors,
- Complete decontamination cannot be guaranteed in extreme cases
- Additional treatments may be required
8. Testing and Certification
- Post-cleaning testing (if offered) may be conducted by third-party professionals
- Any certification provided is based on results at the time of testing
- We are not responsible for re-contamination after service completion
9. Liability Limitation
To the fullest extent permitted by law:
- We are not liable for pre-existing damage or structural issues
- We are not responsible for items left on-site during service
- Our liability is limited to the total amount paid for the service
10. Cancellations and Refunds
- Cancellations must be made at least 24–48 hours in advance
- Deposits may be non-refundable depending on preparation and scheduling
- Refunds are not provided once services have been completed
11. Confidentiality
We understand the sensitive nature of meth contamination cases. All client and property information will be handled with strict confidentiality.
12. Website Use
All content on this website is for informational purposes only and may not be copied, reproduced, or distributed without permission.
13. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of the website or services indicates acceptance of the updated terms.
13. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of the website or services indicates acceptance of the updated terms.
14. Contact Information
Email: info@ezimethsolution.co.nz
Phone: +64 22 501 3630
Address: Palmerston North